Narerucca
Hello! I'm Rucca. I like to draw things that makes me happy and I'd like to draw things that makes you happy too!
Terms & Conditions
Pre-Order Merch (Worldwide Shipping)
These terms explain how pre-orders and worldwide shipping work. By submitting a pre-order, you agree to them.1. ABOUT THIS PRE-ORDERS
Orders are placed via my Google Form, and shipping will be from INDONESIA, Southeast Asia2. WHAT PRE-ORDERS MEANS
- All items are pre-order and made to order, they are not in stock.- Submitting the Google Form reserves your item(s); it is not a completed purchase.- Your order is confirmed only after I email you a quote (including shipping) and you pay.- Production starts after the pre-order window closes or if the slots are full.- Estimated dispatch: Mid November 2026. This is estimates and may shift slightly due to production or shipping delay, I'll keep you updated by Twitter DM or Discord message, or EMAIL3. HOW ORDERING WORKS
- Fill out the Google Form with accurate details (name, email, full shipping address, items, quantity).- I'll email you within 5 business days (or earlier) with total price (incl. shipping but depents on how much you want to book), and payment instructions.- Pay via PayPal to confirm your order.- Once production is complete, your order ships with tracking (where available).- Please double-check your address. I can't be responsible for orders shipped to incorrect addresses provided in the form.4. PRICING & PAYMENT
- Prices are in USD and do not include customs duties or import taxes (see §5.4).- Payment methods: PayPal (if you're in Malaysia, you can pay via QR Code)- Orders aren't reserved until payment is received.- Any bank/currency conversion fees are your responsibility.5. Worldwide Shipping
5.1 Destinations — I ship to most countries. But I will check and inform you if I can not ship to your country.5.2 Shipping costs — Calculated by destination, weight, and size, and quoted by invoice I send on Twitter DM, Discord Message, or Email before you pay. But if you order more than one, you might have to wait a bit for the Shipping Cost information.5.3 Delivery times — Estimates only, not guaranteed. International shipments can be delayed by customs.5.4 Customs & duties — You (the recipient) are responsible for all import duties, taxes, and customs fees in your country. These aren't collected by me and aren't refundable. If you refuse to pay customs fees and the package is returned, shipping costs won't be refunded.5.5 Risk — Once I hand your package to the carrier, it's out of my hands. I'm not responsible for carrier errors or customs delays.6. CANCELLATIONS
- Before production begins: full refund, no questions asked — just contact me.- After production begins: orders can't be cancelled, since items are made specifically for you.7. RETURNS & REFUND
Returns accepted within 14 days of delivery if items are unused and in original packaging.- Contact me first — DO NOT ship anything back before hearing from me.- International return shipping is paid by you- Returned items must be marked "Returned Goods" on customs forms; any duties charged on returns will be deducted from your refund.- Refunds are issued to your original payment method. Original shipping costs aren't refunded.- Faulty/damaged items: Contact me first and send videos of you unboxing the package without cut or edited the videos.8. YOUR DATA
- Info you submit via the Google Form is stored in Google Forms/Sheets and used only to process your order and contact you. I won't sell or share your data. Google's privacy policy also applies. Want your data deleted? Just contact me.9. A NOTE ON LIABILITY
This is a small project, so to the extent permitted by law: I'm not liable for indirect or consequential losses from shipping delays, customs issues, or carrier errors, and my total liability for any claim won't exceed what you paid for the item(s). Nothing here limits your statutory consumer rights.CONTACT
All my social medias, ask for Discord
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